IS SAGE 200 RIGHT FOR YOUR BUSINESS?

We have noticed a rise in the amount of customers who are looking to migrate from Sage 50 to Sage 200.

Sage 200 helps businesses with a turnover from around £1m+ to co-ordinate their full business through both customer-facing and back-end modules. Made up of Sage 200 CRM and Sage 200 Financials, the product provides a complete solution to the management of a company’s processes.

The migration is generally due to the business outgrowing the Sage 50 package and requiring a more complex accounts and CRM package. There are a number of issues which have been identified as key indicators that a company should be looking at a more diverse package.

These indicators include: the software struggling with high volumes of data, repeated corruption, files locking and reports taking a long time to run. Although there are short term solutions to these issues, migration to Sage 200 can save businesses both time and resources by making these processes more effective.

Sage 200 provides a tailored, managed solution for businesses which have outgrown Sage 50. This solutions will help to resolve the issues outlined below:
• Limitations whilst reporting
• Issues with data segmentation and analysis
• With Sage 200 you have the ability to manage multiple stock locations and suppliers as well as tracking batches of stock and serial numbers

If you would like to discuss Sage 50 or the benefits of migrating to Sage 200 please contact us. Our packages are tailored for each individual customer and our sales team would be happy to help you find the product that best fits your needs.

NOT LONG TO GO UNTIL THE BIG MATCH….

The Bond team is busy gearing up for the big game this afternoon and will be leaving the office at 2.30pm to cheer England on in their biggest match yet.

We will still have limited access to our emails, so are able to pick up any urgent enquiries. We hope you will be joining us in cheering the team on. COME ON ENGLAND!!!

Changes to our Telephone Number

The 08700 number is currently unavailable, until notified otherwise please use 0191 516 6882.

Sorry for the inconvenience.

NEW SOFTWARE HELPS STAFF BLOW THE WHISTLE

We have recently been working with Safecall to develop a bespoke system to help them streamline their business processes. Please see our press release regarding the project below:

A Sunderland-based Customer Relationship Management (CRM) company has developed a bespoke software system for one of the UK’s leading whistleblowing companies.

Bond Solutions, which is based in the Business and Innovation Centre (BIC), has worked with Safecall to develop a system that allows its customers to log in and view the progress of their case online.

Safecall, which is also based in the BIC, was established by Graham Long in 1999 and specialises in the reporting of workplace concerns. It provides an independent outsourced whistleblowing service to a range of major public and private sector organisations. The service allows employees to securely report problems in the workplace, meaning employers are able to address issues at an early stage.

The system that Bond Solutions developed provides both employees and client investigators with a unique account where they can log in and see specific information about their case and its progress.

Each account has specific permissions, meaning that only certain information can be viewed by each user. The program also features a range of reporting mechanisms, meaning Safecall is able to provide detailed logs to clients on what concerns have been reported and their progress.

The bespoke system was developed from Sage CRM, one of the market’s leading Customer Relationship Management (CRM) software, which is a web-based application that manages organisations’ relationships with customers. The product was developed by the technical team at Bond Solutions, who worked closely with Safecall to establish their needs and what program could be developed to meet their requirements.

Safecall’s chief executive Graham Long said: "The system that Bond Solutions developed has allowed us to provide our customers with an efficient program where they can manage all concerns raised. There are lots of regulations and legalities to be adhered to when dealing with sensitive issues like this and the system provides prompts to ensure that the correct procedure is followed throughout the investigation process. This has proved to be a fantastic resource for our customers.

"I was not aware that a CRM product could be adapted to meet our specific needs, however it has proved to be very effective and has given both Safecall and our customers improved accuracy and control."

Derek Curtis, managing director of Bond Solutions said: “This is a fantastic example of how CRM software can be adapted into a full working solution to suit any business. The software will allow Safecall to provide added value to its customers as they are now able to manage their processes electronically."